Wednesday, July 29, 2009

Law Firm Marketing and the Lottery Mentality

So, have you earned $10,000 from home this month using Google yet? Me neither, but it sounds like a great concept. What's not to like about it? 95% of us would take this deal in a heartbeat. Even you successful trial lawyers out there. You're probaly pulling 80 hour weeks before a major trial. I bet most of you would trade it in for a guaranteed $120k per year w/ little to no work involved.

You're thinking about it right now, envisioning what your life would be like... all that extra time spent with your family, freedom to travel, to relax with no deadlines, clients or bosses, watching your favorite sport team, or tv show, on a weekday afternoon, driving your sports car to the beach while others are working... OK SNAP OUT OF IT!

I believe the statistic that I have come across is that 97% of the people who get involved in any online get-rich-quick scheme either lose money, or fail (spend countless hours to make little, or no money). So how is it, that against such odds that so many highly intelligent people continue to choose to defy logic and participate in these brainwashing cults, where it is virtually impossible to beat the odds, unless you are among the founders of the entire system?

If you can understand this, you will understand one of marketing's most powerful secrets. These marketers do not promote products. They promote happiness. The logic of how you get there becomes completely blurred. No different than the lottery. "Hey, you never know". Actually, most people do know that they have better odds of buying $50 Million in lottery tix before actually winning a $25 Mil. lottery that only pays out about $10 Mil. after taxes and lump sum payout... but they buy anyway...

Most people know that these get-rich-quick schemes are bogus, but our brains are hard wired in such a way that we find the allure of "happiness" too difficult to resist and the lottery mentality (risk a little for a chance to win a lot) highly attractive.

The lesson to be learned from this as it applies to law firm marketing and new client lawyer lead generation? Remember this when you are advertising, or speaking with clients... Clients do not hire you because you are the greatest thing since sliced bread. In fact, they don't care who you are, where you've come from, or where you've been featured. They hire you because you are a means to an end for them. That end is their happiness, whatever that may entail. For one, it's retribution for a wrong. For another, it's the peace of mind that comes with having one's estate in order. For a third, it may be the monetary settlement and what it means for them personally.

Demonstrate to the client that you are the most qualified to remove their pain, or help them achieve that specific happiness that they are seeking and you will win that client's trust and business.

Also remember this tendency when you interact with legal marketing vendors. Many will attempt to sell you by painting a picture of the volume of leads they will generate for your law firm and how great the end result will look. Fight the urge and let your logic guide you through the maze of snake oil marketers. Remember that LitigatorEdge can do everything they can and more, at a fraction of the cost and that it pays to explore a more-cost effective alternative, while you comparison shop. You have nothing to lose by going to http://www.litigatoredge.com/ and calling us today for a no-cost analysis of your law firm's Internet marketing.

And I know times are tough, but please, try to stay away from the get-rich-quick Google schemes.

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Sunday, July 26, 2009

Using Social Media to Generate New Law Firm Leads

I have a problem with most Social Media "experts" today. Despite the fact that most know the ins and outs of Facebook, Linkedin and Twitter and every technological widget associated with these services, what really baffles me is that a wide majority of them don't TRULY GET social networking as a marketing vehicle.

Social networking is not about geting 20,000 followers to make yourself look popular, only to have 97% of your network tune you out 99% of the time. Social networking is not about flagrantly promoting one's own services, under the guise of information distributor. If you are really looking to be tuned out by a large group of recipients, you already have SPAM e-mail and non customer centric e-newsletters that are equally ineffective.

Social networking is about building, or developing real and meaningful relationships with clients, colleagues, friends, or individuals of similar interests and affiliations.

Is anyone truly interested in being part of your Smith, Jones & Doe LLP Facebook group? I argue that few are. What they do care about is the photo album from Italy that their cousin posted. They also want to know which of their old college buddies saw the movie The Hangover. Comprende? While LinkedIn is more oriented to a professional community, the formula to using any social network successfully for business purposes is the same.

ONLINE SOCIAL NETWORKING = FACE TO FACE NETWORKING + EFFICIENCY

You have to do the same things you do in real networking. You cannot expect that you will plant yourself on top of a pyramid and everyone will bow to you and buy what you are selling. Listen to your network. Connect with people 1 to 1. Learn their needs, their problems, seek to solve someone's problem and you may find that your own challenge is alleviated.

Do you have a valuable service? Don't shout about it incessently. Instead, let a friend or colleague introduce you to their network as someone they trust (by now, everyone knows that a trusted testimonial is worth 100 self serving ads). Give people something of real value. If you are a lawyer, tell your friends that you will answer their colleagues' legal questions that are sent to you via a social network for free.

There are many ways to use social networks effectively that do not involve self-serving mass marketing. Always ask yourself how you can contribute to your social network, rather than how to sell those in your social network and success will come your way.

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Sunday, July 12, 2009

Lawyer Lead Generation: Tips for Using PPC to Deliver More Law Firm Leads

Law Firm Lead Generation

If you use PPC (pay per click) as part of your law firm's Internet marketing strategy, here are some tips you should keep in mind.

1) Remember that your laymen clients do not think or speak like lawyers. Actual key word phrases used by your target audience when seeking out a lawyer may differ considerably from what you may expect. For this reason, having an in-depth understanding of the search patterns of the demographic you are targeting is often a critical part of launcing a successful program.

2) Remember to include plural and singular variations of keywords, abbreviations, hyphenations, etc... For example, Westchester NY lawyer, Westchester NY lawyers, Westchester New York lawyer, Westchester New York lawyers and then do it all over with the term "attorneys" and "attorney", "law firm" and "law firms." As you can see in this simple example, the combinations become vast.

3) Check out your competitors for ideas. Not just for PPC strategies, but also for business insights. For example, is you are a law firm handling toxic torts, there may be an emerging harmful product or defect that may be revealed through a review of your competitor's PPC campaigns.

4) Start with a modest budget and always measure ROI. Unlike SEO, where analyzing periodic reports highlighting improvements of search result page rankings may suffice, PPC requires constant monitoring and adjusting. There is no such thing as the perfect PPC campaign - there is always room for improvement. Constant testing and modification is the secret to PPC success. The large law firm lead generators use it effectively because they have their finger right on the pulse of lead conversation rates

Whether you are spending tens of thousands of dollars a month, or just testing out a small budget, keep a constant eye on the vast data that is available and leverage your experience to continually increase your return.

For more information on improving your law firm's lead generation and maximizing return on investment please visit www.litigatoredge.com.

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Wednesday, July 1, 2009

Personal Injury Lead Generation Opportunity

Apparently, due to the high volume of legal marketing content that the LitigatorEdge Web blog is generating, the site is ranking extremely high for many attorney related searches in Westchester, NY and many of the towns surrounding the company's home base.

If you are a sizeable Westchester consumer-oriented generalist law firm, preferably one with a comprehensive plaintiff's personal injury focus and you are interested in discussing a business relationship please contact me to discuss further how we may be able to collaborate. LitigatorEdge clients have first referral priority to any consumer traffic that flows through our Web site seeking representation. Local law firm clients will also benefit from my extensive personal and professional online social networks comprised of hundreds of meaningful contacts. These individuals represent prospective clients and as a non-practicing, but admitted NY lawyer, I am regularly approached by my network for law firm recommendations.

If you are seeking general information about law firm lead generation please visit http://www.litigatoredge.com.

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Thursday, June 11, 2009

Personal Injury Law Firm Marketing - Managing Internet Content

Personal Injury Marketing - Internet Content

My 5/21/09 post, addresses the importance of content quality and quantity, its impact on Google rankings and why this should be a critical component of most law firm Internet marketing strategies.

The next questions that usually come to mind are:

1) What do I write about?
2) Should I use a blog, articles, or both?
3) How often should I post?
4) Who should be handling these posts?
5) Is there anything else I need to know in order to make this a profitable use of my time?

Ok, let's address these one at a time.

1) What do I write about?

First, decide how you want to position your firm to the marketplace. Are you a generalist personal injury firm, do you specialize in medical malpractice, worker's compensation, auto accidents, junk faxes, securities litigation, nursing home abuse, police brutality, inmate rights, toxic torts, no fault, or some of the above? This is a critical business decision that requires serious consideration, because you will be branding yourself to the world as such.
How you make this decision may be a good topic for another post, but the bottom line is that once you decide on your focus, your content should be consistent with this.

You can write on anything related to this subject. For example, even if your specialty is as narrow as "construction accidents" you can still come up with creative ideas. Tell you readers how to avoid construction accidents, share updates on your verdict and settlement successes pertaining to these types of cases, talk about what a client can expect during the claim process, talk about what makes commercial claims different from auto injury claims, provide different links to interesting facts and statistics on construction accidents, other Internet resources that someone who has been involved in this type of personal injury accident may find useful.

2) Should I use a blog, articles, or both?

The two most common ways to generate low cost exposure online is through the use of a blog or articles. I happen to use both in my Internet marketing strategy. If I deem that some of my blog posts are sufficiently applicable to a broader audience I tweak and turn them into articles and then submit them to a major online article site such as http://www.ezinearticles.com/. I recently started using this service and am already at around 100 article views and it has already started generating meaningful traffic to my Web site - not too shabby for a niche focus, I think.
You can blog, post articles and send out Internet press releases - the choice is yours. Of course, the broader the range of tactics, the greater the impact on your search results and the stronger your overall online exposure and brand.

3) How often should I post?

Let your own time and resources dictate how much time you spend. Now, without plugging LitigatorEdge too much here, this is one of the main reasons why a low cost managed law fim Internet marketing program can be so effective. You never have to worry about topics, or content - you can just review everything to make sure that your Web content is to your liking and the result is a low cost marketing machine that is working nonstop to maximize exposure and increase your firm's visibility, at the detriment of your competition.

4) Who should be handling these posts?

This depends on the size of your firm and your resources. If you are a solo practitioner, maybe it's something you set aside a few hours for. If you already have a steady flow of business and have the capital to grow, but not the time, an efficient way to accomplish this could be to have a highly competent offshore copywriter resource research idea topics and produce preliminary drafts for you and then you can either have them approved by someone in your firm, or alternatively, an outside marketing consultant, etc...

Decide what works best for you and your firm, but make sure that you do not take up too much of your revenue producers' time with non-core law firm activities. Remember, everything you do is all about achieving a positive return on your marketing investment. If you spend too much money, or too much time, your return will be diminished.

5) Is there anything else I need to know in order to make this a profitable use of my time?

Yes. Promote your Internet presence to clients and other referral sources. This is the other piece of the puzzle. These efforts are not only designed to drive more Internet traffic to your law firm Web site, but also to increase your reputation and brand among those in your network.

In addition, and this is very important. Your content should not be arbitrary. Your keyword phrases should play to the search engine results you desire. Now, there is an art and science to doing this and this is where it pays to have expert backup. For example, back in the day, I could simply have the term "personal injury law firm marketing" appear two dozen times in this article and up to the top of search engines it would go. No more. Google is smarter and knows what to look for and what to ignore.

The way to be successful is to write content naturally, while also remaining mindful of the keyword phrases and incorporating them in an appropriate manner. Yes, this takes thought and time, so if you are planning to generate a solid income for your firm, you may want to consider outsourcing your marketing efforts to a law firm Internet marketing firm that will get you top value (read new client cases) for your buck.

Visit http://www.litigatoredge.com/ today for more information on our revolutionary onshore legal expertise - offshore Internet marketing team model that will save your firm 0ver 50% in online marketing costs.

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Monday, June 8, 2009

Internet Marketing is a Superior Value for Lawyer Lead Generation in Recession


Recent figures released by the Interactive Advertising Bureau (IAB) and PricewaterhouseCoopers LLP (PwC) found that despite the recession, Internet advertising revenues in the U.S. were at $5.5 Billion, for the first quarter of 2009, representing only a 5% decline over the same period in 2008.

Accroding to the organizations, the recession has hit other media much harder and is a testament to both the accountability afforded by online advertising and the growing share of consumer time spent online.

What does this mean for law firms seeking to increase their incoming case leads?


Lawyer Lead Generation

First, it means that online marketing presents less risk. If you are not generating the return on your investment, you can react and modify. This may mean changing your law firm's Internet marketing provider to one delivering greater value for your money, or changing your lawyer lead generation strategy.

Next, it means that Internet marketing is becoming increasingly important in the marketing mix. You wouldn't buy stock in a company with a steady decline in revenues and a bleak future, so why would you continue to invest your valuable resources in antiquated methods of reaching prospective personal injury clients, while ignoring the Internet as a primary lead generation channel?

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