Law Firm Internet Marketing: A How To

It is remarkable that there are still a large number of established plaintiff's law firms with no defined Internet marketing budgets. I'm not talking solo practitioners here, but firms with three, four or more lawyers. OK, so your firm dominates its market because you landed a local television legal expert gig, or you have thrived as a result of seven figure case referrals from your network.

5 years ago, a professional Web site was par for the course for any successful law firm. Today, a mature Internet marketing program is a "must-have" and no longer a "nice-to-have". For a list of reasons why lawyer Web marketing has become so critical, download the informational guide on the LitigatorEdge.com home page.

So, how do you start and what do you focus on? The answer to this depends on what you are trying to accomplish and the type of new business leads that you are looking to generate.

A well designed Web site is typically the first step for most firms. Design is much more than aesthetics. It is about how conducive your Web site is to capturing leads and how well your content reflects the type of search traffic you wish to generate.

The second step for most plaintiff's firms is search engine optimization. There are onsite elements (including tags, keyword phrases, specific landing pages) and offsite elements (including directory submissions, link building, article submission, press releases). Search engine optimization has become very sophisticated and it pays to do your homework and to speak with multiple vendors before making a decision.

Because of the growing role of content in search engine formulas, the next consideration for law firms is the degree of internal or external resources to dedicate to content creation for the firm. Of course, having SEO experts monitor and optimize all content produced by your firm greatly increases its value.

Some firms may decide that Pay Per Click is a viable alternative in particular situations. In certain toxic tort or product defect cases firms have to react quickly and SEO has too long of a ramp up time and is not sufficiently predictable. While SEO may work well for a search phrase such as "dog bite lawyer New York" it will not fly for "Hydroxycut lawsuit", where time is of the essence and firms are seeking to reach a specific claimant audience before the competition does.

The best advice I can give is to learn as much as possible about SEO and PPC. There are many free Internet resources including the LitigatorEdge Web site. If you have any questions please contact me and I will gladly discuss any specific areas of marketing interest.

Offshoring: Necessity, not Choice

No one enjoys offshoring. It involves inconvenient change, can be challenging to manage and has a number of inherent risks. Nevertheless, the competitive advantages gained in the form of cost-savings and increased productivity cannot be ignored.

Let's imagine two identical competing plaintiff's law firms, each with $2.5 Million in annual revenues, $2.0 Million in expenses, including a marketing budget of $225,000.

Now, envision this: one firm saves $200,000 a year in operating expenses by offshoring redundant legal support functions, as well as some document production and research. They reallocate the entire amount to marketing. This firm now has a $425,000 annual marketing budget.

Normally, the firm would dedicate 20% of the marketing budget to online marketing ($85,000 of the new budget of $425,000). The firm has also offshored part of its online marketing efforts, so instead of spending $85,000, they are now spending $40,000 for the same results. The firm chooses to reinvest the $45,000 in savings and more than double its online marketing investment. The end result is the marketing budget equivalent of $470,000, versus the original $225,000 budget.

Offshoring is here. Your competition is hoping you find it too inconvenient to act.